FAQ

When will you restock?
Please sign up for our mailing list and turn your Instagram notifications one to get updates on re-stocks.
Wed, 27 May, 2020 at 11:13 AM
What is the processing time for shipments?
Typically our processing time is 2-5 business days. We are working hard to reach this goal but please expect delays due to COVID-19.
Wed, 27 May, 2020 at 11:08 AM
Why does the item I want have a ship by date?
The item is not in stock and the ship date is the anticipated date that we will receive the item and begin shipping. Please note, once your order is pla...
Mon, 1 Jun, 2020 at 4:31 PM
What are your business hours?
Our office hours are Monday - Friday 9AM - 5PM
Wed, 27 May, 2020 at 11:09 AM
What is the difference between the Define Band and the Define Band With Removable Strap?
Our Classic Black Define Band has an adjustable strap that is not removable, and is permanently attached to the back. Our Define Band With Removable Strap i...
Wed, 27 May, 2020 at 11:10 AM
How do I wash my band?
You can hand wash in warm water with mild soap, and then air.
Wed, 27 May, 2020 at 11:11 AM
Do I wear this over or under my clothes?
You can wear our items either over or under clothing, depending on your preference.
Wed, 27 May, 2020 at 11:11 AM
Are there metal rods in the bands?
Yes, this band does feature metal flex rods designed to shape and define your waist.
Wed, 27 May, 2020 at 11:12 AM