Shipping FAQs

Folder for adding Shipping FAQs articles

Pre-Orders
Items available for pre-order will be shown on the product page with the expected ship date. Please note, once your order is placed, the full payment will b...
Mon, 1 Jun, 2020 at 4:29 PM
Processing Times
Most orders placed Monday through Friday will be processed and shipped within 2-5 business days. Orders placed on Friday or over the weekend will start ...
Wed, 27 May, 2020 at 10:09 AM
Order Tracking
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. Your order may arrive in several...
Wed, 27 May, 2020 at 10:11 AM
Shipping Fees
Shipping fees are non-refundable and will not be included in your refund. Shipping for domestic orders have an average of  1-5 day transit time. We ...
Thu, 11 Jan, 2024 at 12:41 PM
Shipping Methods
Domestic orders are shipped through USPS, FedEx, or USPS. We cannot preselect or alter shipping carrier as they are automatically generated by the system. I...
Thu, 11 Jan, 2024 at 12:39 PM
Shipment Tracking
Once your order is shipped, you will receive a email with your tracking number.
Wed, 27 May, 2020 at 10:48 AM
Shipping Times
Domestic orders have a transit of 2-5 business days. International orders have a transit time of 4-21 business days.  Please note, shipping times do...
Thu, 11 Jan, 2024 at 12:42 PM
Changing Shipping Address
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Wed, 27 May, 2020 at 10:49 AM
Lost or Stolen Packages
If you believe that your package was lost or stolen, please contact Route Package Protection to file a claim if applicable. If you opted out of Route Packag...
Thu, 11 Jan, 2024 at 12:44 PM