Shipping FAQs

Folder for adding Shipping FAQs articles

May 29th Ship Date Question?
If you placed an order with a shipping date of May 29th and you have still not received a shipping confirmation, don't worry!  We have received you...
Mon, 1 Jun, 2020 at 4:21 PM
Pre-Orders
Items available for pre-order will be shown on the product page with the expected ship date. Please note, once your order is placed, the full payment will b...
Mon, 1 Jun, 2020 at 4:29 PM
Processing Times
Most orders placed Monday through Friday will be processed and shipped within 2-5 business days. Orders placed on Friday or over the weekend will start ...
Wed, 27 May, 2020 at 10:09 AM
Order Tracking
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. Your order may arrive in several...
Wed, 27 May, 2020 at 10:11 AM
Shipping Fees
Shipping fees are non-refundable and will not be included in your refund. We use USPS Priority shipping (Usually 1-3 day transit time) We are not re...
Mon, 8 Jun, 2020 at 1:37 PM
Shipping Methods
We use USPS for domestic orders and DHL for international orders.
Wed, 27 May, 2020 at 10:47 AM
Shipment Tracking
Once your order is shipped, you will receive a email with your tracking number.
Wed, 27 May, 2020 at 10:48 AM
Shipping Times
USPS Ground - 2-5 business days. Please note, shipping times do not include the standard 2-5 business day processing time it takes for the order to ship...
Wed, 27 May, 2020 at 10:47 AM
Changing Shipping Address
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Wed, 27 May, 2020 at 10:49 AM
Lost or Stolen Packages
If you believe that your package was lost or stolen, please contact Customer Service.
Wed, 27 May, 2020 at 10:49 AM